Last updated: 5 October 2026
This policy explains when you can get your money back from DivyanshFit and when you cannot. We have kept it short and plain so there are no surprises. If anything here is unclear, email us at support@divyanshfit.com before you pay.
1. The ₹145 Fat Loss Diagnosis Call: 100% money back guarantee
The Fat Loss Diagnosis Call is the only service we sell with a money back guarantee.
- Not worth it? Full refund. If you attend your call and feel it was not worth ₹145, email support@divyanshfit.com within 7 days of your call. We refund the full ₹145. No forms and no questions.
- Changed your mind before the call? If you have paid but decide not to take the call, email us before your scheduled call time (or before you book a slot) and we will refund the full ₹145.
- Missed calls. If you do not attend your booked call and did not tell us at least 12 hours in advance, the call is treated as used and is not eligible for a refund or a reschedule.
- The toolkit is yours to keep. The digital guides and tools included with the call stay with you even if you are refunded.
2. Coaching programmes: no refunds
All coaching programmes, packages and plans (including 1 on 1 coaching) are non-refundable once you have joined. You have joined when your payment is made or your programme has started, whichever happens first. We do not offer full, partial or pro-rated refunds for coaching, including if you stop following the programme, change your goals or no longer want to continue.
This is exactly why the Diagnosis Call exists. It lets you see how we work, ask every question you have and decide whether coaching is right for you before you commit to a programme.
3. Medical situations: pause, not refund
If a documented injury or medical condition stops you from safely continuing, we can pause your programme or extend its timeline so you do not lose the time you paid for. To arrange this, email us with a note from a registered medical practitioner stating that you are unable to continue training. This is a pause or extension only. It is not a refund.
4. Payment errors
If you were charged twice for the same purchase, or money left your account but the payment failed, we will refund the extra or failed amount in full once it is confirmed by our payment provider.
5. How refunds are paid
Approved refunds are made to the original payment method through Razorpay. We start the refund within 3 working days of approving it. Your bank or card provider may take a further 5 to 7 working days to show it in your account.
6. How to request a refund
Email support@divyanshfit.com from the email address you used to pay, or include the name and phone number you paid with. Tell us which service the request is for. We reply within 2 working days.
7. Changes to this policy
We may update this policy from time to time. The version in force on the day you paid is the one that applies to your purchase.
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